Showing posts with label Marks and Spencer. Show all posts
Showing posts with label Marks and Spencer. Show all posts

Wednesday, 30 June 2010

Football's fashionable side

Fashionista doesn't often have cause to write about football but, with World Cup fever at its height as we reach the closing stages of the competition, Fashionista has considered with interest the opportunity for mass exposure which the world's biggest, most viewed sporting event lends to fashion brands.

Sportswear brand exposure is a given through official association: Adidas is the official event sponsor, producing the team kits for many including Germany, France and the hosts South Africa; Puma has Italy; Umbro has England; to name but a few. Understandable. Nothing extraodinary there.

Of much greater note is the publicity and widespread advertising reach which association with the FIFA World Cup bestows to less obviously "sporty" brands. Enter high street and luxury retail giants M&S and Louis Vuitton.

Fashionista thought the England squad looked oh-so-smart in their 3 piece suit by M&S. 4 years ago, our boys wore Armani. In a bid to be slightly more recessionista and to fly the flag of how great it is to be British, the England squad has partnered with one of our favourite national brands. What no doubt first appeared as a a great way to drive footfall and attract online sales is likely to have been derailed, first when key team members featured in the ad - Theo Walcott - failed to be selected to travel to South Africa, and then, as a result of England's dismal performance against Germany on Sunday.

Louis Vuitton may have escaped M&S's fate, since their World Cup product was only ever going to be associated with the winning team. LVMH were asked by FIFA to design a custom built trunk to encase the 18 carat gold FIFA World Cup trophy so that it could travel in style. The LV monogram is instantly recognisable, and viewers will not be able to avoid clocking the logo as the trophy - in its LV trunk - is carried onto the pitch for the final. The perfect example of a winning brand collaboration.

Whilst Fashionista is a fan of the beautiful game, she suspects that her eye may be on the customised trunk rather than what is inside it come the 11th of July...

Tuesday, 18 August 2009

This is not just any birthday. This is M&S' 125th birthday.








When Minsk born Michael Marks set up a market stall in1884, little did he know that his name would remembered, loved and celebrated 125 years on, appearing on over 650 stores in the UK and over 285 around the world.

Earlier this year, Fashionista brought you a sneak preview of the August Anniversary Post. Well, the wait is over, as this month Fashionista celebrates one of our most iconic and well loved brands - M&S - which celebrates its 125th anniversary this year.

In May, we saw M&S' 125th celebrations kick off in style with a television advertising campaign fronted by sixties icon Twiggy, who first modelled for M&S in 1967 before returning to the brand in 1995. We also saw the hugely successful 3 day Penny Bazaar which was launched in stores across the country, echoing the brand's origins, where the original market stall in Leeds bore a sign saying "Don't ask the price, it's a penny" – masking Marks' inability to speak English.

With more than 70% of M&S clothing designed in-house by its designers, all products are exclusive to M&S. This is a clever marketing strategy. If you want the M&S brand, you have to go to an M&S store. Whilst many brands operate through concessions which typically sell a limited selection of a brand's full range, M&S stores have the capacity to display much more of a collection as the brand is not competing for floor space with other brands. It can sell a much larger range of products, so the customer who may have walked in for a skirt, will see the perfect shoes, bag and accessories to match - a true one stop shop!

To celebrate the 125 anniversary through fashion, M&S has already launched a spring/summer collection, with the classically elegant grey polka dot dress an immediate sell out. Another 125 collection is planned for later this year. This is a brand we all know and love. Its reputation and recognition is immense. Fashionista was fascinated to learn that:

* M&S sells around 30 pairs of men’s slippers every minute;
* In the UK, 1 in 3 women wear an M&S bra and 1 in 4 men wear M&S pants;
* Each year M&S sells enough men’s underwear to clothe the entire male population of the UK;
* Every year M&S sells enough tights and stockings to stretch from London to Hong Kong and back – nearly 12,000 miles of hosiery;
* On average, M&S sells a men’s suit every 30 seconds; and
* The number of bras that M&S sells every year would stretch to the moon and back.

It's not only the volume and breadth of its reputation that M&S is known for. This is a fashion forward high street giant – mixing with the luxury brands by pitching itself at their level, advertising in Vogue as early as 1975. Always seeking to be one step ahead of the competition, M&S:

* launched the first ever high street petite range in 1953 because the majority of women were shorter than the average of 5’5”;
* carried out the first comprehensive leg survey in 1954, to improve the fit of its stockings basing size on calf and leg measurements as well as foot size;
* trialled fitting rooms for the first time at the Plymouth M&S store in 1977. They were so popular that they were then rolled out to all M&S stores over the next few years;
* launched the first machine washable suits for men in 2001;
* launched the Limited Collection for women in 2003 providing new styles on a weekly basis in response to the demand for fast fashion; and
* launched ‘Stormwear’ in 2007 – a range of clothing for men with a unique fabric, which is water and stain repellent.

And that's not all! Loyal readers will know that Fashionista likes to be green – and applauds M&S for being green too by:

* recycling over 120 million coat hangers every year;
* using over 25 million recycled waste plastic bottles to make polyester, which is used in its homeware and bedding as well as in polyester garments;
* introducing the "Look Behind the Label" campaign in 2006 to highlight the ethical and environmentally friendly aspects of the production and sourcing methods used by M&S;
* being the first retailer to launch schoolwear made from recycled plastic bottles in 2007;
* opening its first ‘eco factory’ in Sri Lanka in 2008 (designed to be carbon neutral the factory combines energy saving devices, renewable energy and waste reduction processes); and

* launching the Oxfam Clothes Exchange in 2008 to encourage customers to recycle their old clothes, raise money to support the work of Oxfam, and reduce the amount of clothing sent to landfill in the UK.

For the Fashionista-at-Law Birthday Q&A, Fashionista was lucky enough to speak with Tania Littlehales, Head of Product PR at M&S, and asked:

(1) What is the M&S brand?

Quality Value Service Innovation and Trust are the key pillars of the brand and remain as relevant today in our 125th year as they did in 1884. Plan A - our plan to work with our customers and our suppliers to combat climate change, reduce waste, safeguard natural resources, trade ethically and build a healthier nation - is now completely integrated into the way we do business. It isn't a separate activity but represents the way we behave and act across the board.

(2) Who is the M&S customer and how has she changed over the years?

Our customers are an incredibly broad base from every walk of life and that has really always been the case. She (or he) can be any age, size, lifestyle, income or taste. It's one of the aspects that make this such a challenging and exciting business as our customers are so varied - and they often have a very clear view and idea of what M&S is to them and what they want from us.

(3) What inspires M&S?

Our customers - we get amazing feedback and input from them every day and everything we do is inspired by what they want and what we think they will want.

(4) What does the future hold for the brand?

It's our 125th Birthday this year and we plan on being around for another 125 years. We aim to continue to show that you can be both an ethical business and a profitable one (as we always have done), to continue to be a trusted retailer who offers Quality Value Service and Innovation to all our customers. We are also continuing to expand our international business both in terms of shops and with initiatives such as overseas delivery from our website.

Not wanting to wish away the summer, but Fashionista is looking forward to seeing what the Autumn/Winter 125 collection will bring, and wishes one of our most loved iconic brands a very happy and well deserved birthday. Twiggy tells us "Not bad for a Penny Bazaar". No, not bad at all...

Wednesday, 20 May 2009

This is not just any sale. This is the M&S 125th anniversary sale...

Hundreds of shoppers queued patiently outside select Marks & Spencer stores today as M&S boss Sir Stuart Rose - together with Twiggy, one of the faces of M&S - announced that the Penny Bazaar was now open. Fashionista was at the flagship London store at Marble Arch at 9am this morning when Sir Rose made his announcement, informing shoppers (and the media) that M&S is celebrating its 125th birthday this year by returning to its Penny Bazaar roots and hosting a 3 day sale of a range of 20 products (ranging from jewellery to teatowels) for 1p each. Every "Penny Bazaar" penny raised will increase the pot for the M&S 125 Charity Challenge, which aims to raise £1.25 million for local and regional charities.

Having seen the TV advert and read the press release, Fashionista had hoped to buy one of her "up-to-a-maximum-of-5-per-customer" pieces of M&S anniversary memorabilia this morning. Alas, hundreds of others had the same idea and the queues outside both the Marble Arch and Oxford Circus stores were so long that Fashionista couldn't see where they ended. Not wanting to admit defeat, Fashionista will - of course - try again tomorrow.

This is a great marketing move because it taps into nostalgia towards one of our oldest brands which in turn reminds consumers of brand value and loyalty - something which is increasingly valued by brand owners in the current economic climate. Although no profit will be made from the Penny Bazaar sales, the Penny Bazaar will pull immense crowds into M&S stores over the next 3 days and sales of full price stock must surely benefit as a result.

Well done M&S for reviving the shopping bug (even if only for three days...) and all for a good cause! Some deserved good publicity after yesterday's news of slashed dividends. Fashionista says "watch this space" for a further post celebrating M&S's 125th birthday later in the year as part of Fashionista's new, monthly Anniversary Feature. She started with Selfridges this month and has another iconic British brand celebrating its 125th anniversary lined up for June...any guesses?

Monday, 23 March 2009

This is not just Code...this is M&S Code

On 18 March 2009, the FRC published a call for evidence, as part of its review of the effectiveness of the Combined Code ("Code"). The FRC is seeking views on both the content of the Code and the way it has been applied by companies and enforced by investors using the "comply or explain" mechanism. The FRC is inviting comment on any aspect of the Code, including the respective roles of the chairman, executive and non-executive directors with comments requested by 29 May 2009.


Fashionista imagines that Marks and Spencer's shareholders will be one group that will have strong views on the way that the Code has been applied by companies. As reported in the Sunday Times on 22 March 2009, it seems that institutional investors have met with Jan Du Plessis (an independent non-executive director of M&S) recently to raise concerns that Sir Stuart Rose, the M&S boss, has too much power. They want Rose to split the role of executive chairman and chief executive, a position which is contrary to corporate governance best practice - and appoint a new senior independent director. The meeting comes almost a year after 22% of M&S investors abstained or voted against Rose's appointment to executive chairman.

The Code Provisions state that:
  • The roles of chairman and chief executive be separated and the division of responsibilities between them set out in writing by the board (Code Provision A.2.1).

  • A chief executive should not become chairman of the same company; and if the board decides otherwise, the major shareholders should be consulted in advance of the appointment and the reasons should be set out in the next annual report (Code Provision A.2.2).

  • At the time of appointment, the chairman should meet the independence criteria set out in the Code ( Code Provision A.2.2). In addition the board needs to agree a high level statement of which decisions are to be taken by the board and those that are delegated to management.

Companies admitted to listing by the UK Listing Authority and incorporated in the UK are required to "comply or explain" their approach to corporate governance by including a statement in their annual financial reports confirming their compliance with the Code or giving reasons for any non-compliance.

The Code provides that if a Board decides that a chief executive should become chairman, the Board should consult major shareholders in advance and should set out its reasons to shareholders at the time of the appointment and in their next annual report. M&S's statement indicates due to concerns over the risk of leaks and the sensitivity of the changes, the Board did not meet these requirements. However since the announcement, the statement explains that Lord Burns has consulted with a number of principal investors and shareholders to set out the detailed reasons behind the Board's decisions. Despite these efforts, one leading investor told The Sunday Times: “We retain concerns about the M&S board - and we know a lot of other shareholders do. It is difficult to point to evidence that Rose's combined role is benefiting the company and there are growing questions about the performance of the business.”

Wednesday, 10 December 2008

Of Sleeves and Arms

Oscar-winning British actress Dame Helen Mirren may be set to get her own M&S fashion label. Having previously bemoaned the fact that designers fail to make dresses with sleeves suitable for older women, when asked if she would accept an offer from M&S to have her own label she said "Oh yes", adding that she would call it "DWS: Dresses With Sleeves". M&S's Stuart Rose has described the idea as interesting and did not deny it.

Fashionista thinks the idea of DWS is surely tongue-in-cheek. She knows those initials stand for "dripping with sarcasm" and "divided we stand". More to the point, given Dame Helen's outstanding portrayal of Her Majesty The Queen, M&S should check out the conditions under which manufacturers of fashion apparel might seek the Royal Warrant and with it the chance to reproduce the Royal Arms.